At European Advanced Motorworks, we stand behind the quality of our work and are committed to ensuring the satisfaction of our customers. This Warranty Information outlines the terms and conditions of our warranty policy. Please read it carefully.
1. General Warranty Coverage
We offer a warranty on all parts and labor provided by European Advanced Motorworks. Our warranty coverage includes:
- Parts: All parts supplied and installed by European Advanced Motorworks are covered by a warranty for a period of 12 months or 20,000 kilometers, whichever comes first, from the date of installation.
- Labor: All labor performed by European Advanced Motorworks is covered by a warranty for a period of 12 months or 20,000 kilometers, whichever comes first, from the date the service was completed.
2. Warranty Exclusions
Our warranty does not cover the following:
- Parts not supplied by European Advanced Motorworks.
- Damage or failure caused by misuse, abuse, neglect, accident, or improper maintenance.
- Damage or failure resulting from modifications or alterations to the vehicle not performed by European Advanced Motorworks.
- Normal wear and tear items (e.g., brake pads, tires, wiper blades).
- Consequential damages, including but not limited to, loss of use, loss of time, inconvenience, and commercial loss.
3. Warranty Claims
To make a warranty claim, please follow these steps:
- Contact Us: Call us at (03) 8406 4747 or visit our workshop at 2/28 Longford Road, Epping, VIC 3076 to report the issue.
- Provide Documentation: Present the original invoice or receipt for the parts and services covered by the warranty.
- Inspection: Allow our technicians to inspect the vehicle and determine the cause of the issue.
4. Warranty Service
If a part or service covered by our warranty fails within the warranty period, European Advanced Motorworks will, at its discretion:
- Repair the defective part or service at no additional charge.
- Replace the defective part with a new or reconditioned part at no additional charge.
- Refund the cost of the defective part or service if a repair or replacement is not feasible.
5. Limitations of Liability
Our liability under this warranty is limited to the repair, replacement, or refund of defective parts and services as described above. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our parts or services.
6. Transferability
This warranty is provided to the original purchaser and is not transferable to subsequent owners of the vehicle.
7. Changes to Warranty Policy
European Advanced Motorworks reserves the right to modify or update this Warranty Information at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised warranty terms.
8. Contact Information
For any questions or concerns regarding our warranty policy, please contact us at:
By choosing European Advanced Motorworks, you can be confident in the quality and reliability of our parts and services. We are dedicated to ensuring your satisfaction and keeping your vehicle in top condition.
